Terms and Conditions

Callvcal is an integrated digital mobility ecosystem that connects users, businesses, and mobility service providers through a single platform.

Our services may include, but are not limited to:

Some services may not be available in all cities, regions, or countries.

By using the Platform, you confirm that:

If you are using Callvcal on behalf of a company, organization, partnership, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

These Terms apply to all users of the Callvcal ecosystem, including but not limited to:

These Terms also apply to all Callvcal products including:

For these Terms:

To use Callvcal:

Certain services may require users to satisfy additional eligibility criteria, including identity verification, driving licence validation, age requirements, or other legal requirements.

Certain services require account registration.

When creating an account, you agree to provide:

You agree not to:

Callvcal reserves the right to verify user information at any time.

You are solely responsible for maintaining the confidentiality of your account credentials.

You agree to:

You remain responsible for all activities occurring through your account unless otherwise required by applicable law.

Certain services may require verification, including:

Callvcal may suspend access to specific services until verification requirements are satisfied.

Callvcal may create a Digital Vehicle Identity for vehicles registered on the Platform.

This digital profile may contain:

The Digital Vehicle Identity is intended to improve service efficiency and user convenience.

Users are responsible for ensuring that all information associated with their Digital Vehicle Identity is accurate and up to date.

You agree to:

You agree not to:

Callvcal may investigate suspected violations and take appropriate action, including suspension or termination of accounts and cooperation with law enforcement.

Users are solely responsible for ensuring that information they submit is:

Callvcal is not responsible for losses resulting from inaccurate, outdated, or false information submitted by users or business partners.

By using the Platform, you agree that Callvcal may communicate with you through:

These communications may include:

Callvcal continuously improves its services.

We reserve the right to:

Some services may be temporarily unavailable during scheduled or emergency maintenance.

While we strive to provide uninterrupted access, Callvcal does not guarantee that the Platform or any particular service will always be available, uninterrupted, secure, or error-free.

Availability may be affected by:

Callvcal provides technology solutions that enable users to discover, reserve, access, and pay for parking spaces operated by Callvcal or independent parking operators.

Parking services may include:

The availability of these services may vary depending on the parking location.

Users may reserve parking spaces through the Platform.

A reservation does not guarantee parking availability where:

Callvcal does not guarantee uninterrupted availability of every parking location.

While using parking services, users agree to:

Users remain responsible for ensuring that their vehicles are parked legally and safely.

Entry and exit may be processed using:

Users must ensure their vehicle registration details are accurate.

Incorrect vehicle information may result in denied access, incorrect billing, or delayed verification.

Parking charges are determined by the parking operator or applicable pricing policies.

Charges may depend on:

All applicable taxes, government levies, and convenience fees may apply unless otherwise stated.

Callvcal provides a digital platform connecting users with parking operators.

Unless expressly stated otherwise, Callvcal does not own, operate, supervise, or insure every parking facility listed on the Platform.

Parking operators remain responsible for:

Users acknowledge that parking is at their own risk.

Callvcal shall not be responsible for:

Nothing in this clause limits liability where such limitation is prohibited by applicable law.

Callvcal may facilitate vehicle rentals through itself or third-party rental partners.

Rental services may include:

Availability varies by location.

Rental users may be required to provide:

Rental providers may impose additional eligibility requirements in accordance with applicable law.

Users agree to:

Users remain responsible for:

Callvcal may offer vehicle subscription services.

Subscription services may include:

Subscriptions remain subject to:

Callvcal may operate a digital marketplace where users and businesses may buy, sell, advertise, or lease vehicles.

Marketplace listings may include:

Sellers are solely responsible for ensuring that listings are:

Listings must not include:

Callvcal reserves the right to edit, suspend, reject, or remove listings that violate these Terms or applicable law.

Unless expressly stated otherwise, Callvcal acts only as a technology platform connecting buyers and sellers.

Callvcal does not guarantee:

Buyers are responsible for independently verifying:

Businesses may use Callvcal to manage fleets.

Fleet features may include:

Businesses remain solely responsible for:

Callvcal provides digital tools for residential societies.

Features may include:

Society administrators remain responsible for enforcing their own community rules and applicable laws.

Callvcal may facilitate travel bookings.

Services may include:

Callvcal does not guarantee uninterrupted transportation services where such services are provided by independent operators.

Businesses may register as Business Partners.

Business Partners may include:

Business Partners agree to:

Business Partners remain solely responsible for:

Callvcal is not responsible for contractual disputes between Business Partners and customers except to the extent required by applicable law.

Payments may be made through supported methods including:

Users authorize Callvcal and its payment partners to process payments necessary for providing requested services.

Prices displayed on the Platform may include or exclude applicable taxes, convenience fees, platform fees, or government charges, as indicated during checkout.

Prices may change at any time before a booking or transaction is confirmed.

Confirmed bookings will generally be charged according to the price presented at the time of confirmation, unless a pricing error or legal requirement requires correction.

Certain services require paid subscriptions.

Subscriptions may:

Users are responsible for managing their subscription settings and payment methods.

Refunds and cancellations are subject to:

Some bookings or subscriptions may be non-refundable where clearly disclosed before purchase.

Approved refunds will generally be processed through the original payment method within the applicable processing timelines.

Users and Business Partners are responsible for paying any taxes applicable to their transactions, including GST or other government-imposed taxes, unless otherwise specified by law.

Business Partners are responsible for issuing tax invoices where legally required.

Callvcal may provide:

We reserve the right to modify, suspend, or withdraw promotional offers at any time, particularly in cases of suspected abuse, fraud, or technical error.

Fraudulent use of promotional benefits may result in forfeiture of benefits and suspension or termination of the relevant account.

All rights, title, and interest in and to the Callvcal Platform are owned by Callvcal Technology Private Limited or its licensors.

This includes, but is not limited to:

Nothing contained in these Terms transfers ownership of any intellectual property to users.

Subject to compliance with these Terms, Callvcal grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Platform solely for its intended purposes.

You may not:

Users may upload:

You retain ownership of content you upload.

However, by uploading content, you grant Callvcal a worldwide, royalty-free, non-exclusive license to:

This license exists only for operating, improving, promoting, and securing the Platform.

Users agree not to upload content that:

Callvcal may remove such content without prior notice.

Users may submit ratings and reviews.

Reviews must:

Callvcal may moderate, edit, hide, or remove reviews that violate these Terms.

Businesses using Callvcal agree that:

Callvcal may suspend inaccurate or fraudulent listings without notice.

Callvcal may provide APIs for developers and business partners.

API users agree to:

API access may be suspended for misuse, excessive usage, or security concerns.

The Platform may integrate with third-party providers including:

Callvcal is not responsible for the availability, policies, or actions of independent third-party providers.

From time to time Callvcal may release:

Beta features may:

Users participate in beta programs at their own discretion.

Callvcal aims to maintain reliable service but does not guarantee uninterrupted operation.

Services may become unavailable due to:

Temporary interruptions shall not constitute a breach of these Terms.

Callvcal may suspend any account where we reasonably believe that a user has:

Suspension may be temporary or permanent depending on the nature of the violation.

Callvcal reserves the right to terminate accounts without prior notice where legally permitted if:

Upon termination:

Users may close their account at any time through:

Closing an account does not automatically cancel:

Certain information may be retained as described in our Privacy Policy.

To the fullest extent permitted by law, the Platform is provided on an "as is" and "as available" basis.

Callvcal does not warrant that:

Users assume the risks associated with using the Platform.

Nothing in this clause excludes warranties that cannot legally be excluded.

To the maximum extent permitted by applicable law, Callvcal Technology Private Limited, its directors, officers, employees, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to the use of the Platform, including but not limited to:

Where liability cannot legally be excluded, it shall be limited to the maximum extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless Callvcal Technology Private Limited, its directors, officers, employees, affiliates, licensors, contractors, and partners from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

Callvcal shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to:

Performance of affected obligations shall be suspended for the duration of the force majeure event.

Users and Business Partners agree to comply with all applicable laws and regulations, including those relating to:

These Terms shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India, unless otherwise required by applicable law.

Before initiating legal proceedings, the parties are encouraged to attempt to resolve disputes through good-faith discussions or other mutually agreed dispute resolution mechanisms where appropriate.

Callvcal may revise these Terms from time to time to reflect changes in:

Updated Terms will be published on the Platform with a revised "Last Updated" date.

Continued use of the Platform after the effective date of the revised Terms constitutes acceptance of the updated Terms.

For questions regarding these Terms and Conditions, please contact:

These Terms and Conditions, together with the Privacy Policy and any additional service-specific policies or agreements expressly incorporated by reference, constitute the entire agreement between you and Callvcal Technology Private Limited regarding your use of the Platform and supersede all prior understandings or agreements relating to the same subject matter.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

By accessing or using any Callvcal website, mobile application, business portal, API, or related service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and all applicable policies referenced herein.