Privacy Policy
Last updated: June 26, 2026
This policy applies to callvcal.com and all services offered by Callvcal Technology.
1. Introduction
Welcome to Callvcal Technology ("Callvcal", "we", "our", or "us"). We operate the website callvcal.comand provide a vehicle ecosystem platform including smart parking, monthly parking, vehicle rentals, marketplace, and mobility software services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read it carefully. By accessing or using Callvcal, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide
- Account information: Name, email address, phone number, and password when you register.
- Profile information: Vehicle details, saved addresses, and preferences.
- Payment information: Wallet top-up details and transaction records (we do not store full card numbers).
- Communications: Messages you send us via email or support channels.
2.2 Information Collected Automatically
- Location data: GPS coordinates or IP-based location to show parking spaces near you (only when you grant permission).
- Device information: Browser type, operating system, device identifiers, and IP address.
- Usage data: Pages visited, features used, search queries, and time spent on the platform.
- Cookies and tracking: Session cookies, preference cookies, and analytics identifiers.
2.3 Information from Third Parties
- Google Maps: Location and map interaction data when you use our map features.
- Authentication providers: If you sign in with Google or another provider, we receive your public profile information.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services.
- Show you relevant parking spaces and vehicle listings near your location.
- Process bookings, payments, and wallet transactions.
- Send you booking confirmations, receipts, and service updates.
- Respond to your inquiries and provide customer support.
- Send promotional communications (you can opt out at any time).
- Detect, prevent, and address fraud, security issues, and technical problems.
- Comply with legal obligations and enforce our Terms & Conditions.
- Analyse usage patterns to improve the platform experience.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Parking space owners & operators: Your name and contact details when you make a booking or inquiry.
- Service providers: Cloud hosting, analytics, payment processors, and customer support tools that process data on our behalf under strict confidentiality agreements.
- Google: For Google Maps integration and authentication services.
- Law enforcement: When required by applicable law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
5. Location Data
Our core service — finding parking near you — requires your location. We access your device location only when you explicitly grant permission. You can revoke location access at any time through your browser or device settings. Without location access, you can still search by entering an address manually.
We do not track your location in the background or when the app is closed.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in across sessions.
- Remember your preferences (theme, vehicle type, location).
- Analyse traffic and usage patterns via analytics tools.
You can control cookies through your browser settings. Disabling cookies may limit some features of our Services.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.
8. Data Security
We implement industry-standard security measures including HTTPS encryption, secure data storage, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.
9. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information in your account.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link.
- Data portability: Request your data in a portable format.
- Withdraw consent: Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at callvcaltechnology@gmail.com.
10. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
11. Third-Party Links
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: